Making AI Safe For Healthcare W/ Dr. Holly Urban

Generative AI is transforming the way clinicians interact with technology. In this episode, Dr. Holly Urban, VP of Business Development at Wolters Kluwer, joins John Driscoll to discuss how AI, ambient listening tools, and trusted medical content like UpToDate are improving clinical workflows, easing documentation burdens, and making healthcare delivery more precise, efficient, and human-centered.

ABOUT DR. HOLLY URBAN
After practicing as a primary care pediatrician, Dr. Urban worked for several EHR technology and evidence-based content companies, and has served in healthcare IT leadership roles for over fifteen years. With this experience, she brings unique insight into how evidence and workflow can optimally merge to benefit clinical users and healthcare teams. Her experience with both provider and payer customers allows her to holistically understand the healthcare ecosystem with all the complicated drivers that influence how care is provided.

Dr. Urban believes generative AI holds a tremendous opportunity to improve healthcare for customers, through improved clinician efficiency and patient contextualized clinical decision support. However, clinical GenAI needs to be built on trust, both in terms of data consumed by the AI model and by clinical validation of the output.

Dr. Urban also holds a BA from Stanford University, an MD from the University of Colorado School of Medicine, and an MBA from Regis University. Before joining Wolters Kluwer Health, she served as CMIO at Oracle Cerner, Director of Product Management at MCG Health, and VP of Product Management at McKesson Horizon Clinicals.

ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.

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CareTalk: Healthcare. Unfiltered. is produced by Grippi Media Digital Marketing Consulting.